I get the message "Because you have not used Your Folks for too long a period, ..."

As soon as you give your user name and password, Your Folks starts a session that lasts until you close your Web browser (ex. Internet Explorer).

However, for security and performance reasons, Your Folks will terminate a session when a user has not been interacting with it for about 20 minutes.

SOLUTION: The user must then open a new session by following the instructions in the message.

I am getting that message all the time

To manage a session, Your Folks must use cookies. Normally, Web browsers (ex. Internet Explorer) allow you to use cookies. However, it may happen that cookies are not allowed  on your computer.

SOLUTION: Tell your browser it must allow cookies. To do that, proceed as follows:

With  Internet Explorer versions 6 or more recent:

• Click Tools> Internet Options > Privacy
• Click on the Sites button
• Type yourfolks.com in the Web site address and click on Authorize
• Type mesaieux.com in the Web site address and click on Authorize
• Click OK twice

With Netscape Navigator versions 7 or more recent

• Click Edit > Preferences > Confidentiality and security > Cookies
• Make sure the option "Deactivate cookies" is not chosen and  that boxes "Ask me ..." and "Limit..." are not selected
• Click OK

For other browsers, you can do the same, by following the instructions in their Help file.